Text copied to clipboard!
Title
Text copied to clipboard!Doorman
Description
Text copied to clipboard!
We are looking for a dedicated and professional Doorman to join our team. As the first point of contact for visitors, you will play a crucial role in creating a positive and welcoming experience. Your primary responsibilities will include greeting guests, providing assistance, and ensuring the security and smooth operation of the premises. The ideal candidate will have excellent interpersonal skills, a strong sense of responsibility, and the ability to handle various tasks efficiently.
In this role, you will be stationed at the entrance of a building, such as a hotel, residential complex, or office tower, and will be responsible for managing the flow of people entering and exiting. You will assist guests with directions, answer inquiries, and coordinate with other staff members to ensure a seamless experience. Additionally, you will monitor the premises to maintain safety and security, reporting any suspicious activities or incidents to the appropriate authorities.
The Doorman position requires a professional appearance, a friendly demeanor, and the ability to remain calm under pressure. You will often be the first impression of the establishment, so it is essential to represent the organization with the highest level of professionalism. This role may also involve assisting with luggage, opening doors, and providing general support to guests and residents.
If you enjoy interacting with people, have a keen eye for detail, and are committed to providing exceptional service, this position is an excellent opportunity to showcase your skills. Join our team and contribute to creating a welcoming and secure environment for all visitors and residents.
Responsibilities
Text copied to clipboard!- Greet and welcome guests and residents upon arrival.
- Assist with opening doors and carrying luggage as needed.
- Provide directions and answer inquiries about the premises or local area.
- Monitor the entrance and report any suspicious activities.
- Coordinate with security and other staff to ensure smooth operations.
- Maintain a professional and friendly demeanor at all times.
- Ensure the cleanliness and organization of the entrance area.
- Assist with deliveries and notify residents or staff of arrivals.
Requirements
Text copied to clipboard!- Previous experience in a customer service or hospitality role is preferred.
- Strong interpersonal and communication skills.
- Professional appearance and demeanor.
- Ability to stand for extended periods and perform physical tasks.
- Attention to detail and a proactive attitude.
- Basic knowledge of security protocols is a plus.
- Flexibility to work various shifts, including evenings and weekends.
- High school diploma or equivalent.
Potential interview questions
Text copied to clipboard!- Can you describe a time when you provided excellent customer service?
- How would you handle a difficult or uncooperative guest?
- What steps would you take if you noticed suspicious activity at the entrance?
- How do you prioritize tasks during busy periods?
- Are you comfortable working in a role that requires standing for long hours?
